AMC/ASC

Our Services

AMC/ASC

Our AMC/ASC Services are meticulously crafted to deliver comprehensive, year-round support and proactive preventive maintenance for all your critical IT infrastructure, electronic devices, and essential office systems. Whether you’re overseeing the daily operations of a small business, managing an educational institution, or running a large-scale enterprise setup, our service contracts are specifically designed to provide you with unmatched reliability, ensuring timely interventions, significantly minimizing downtime, and ultimately prolonging the lifespan of your valuable equipment.

We offer fully customized maintenance plans that cater to a wide range of systems including computers, laptops, printers, servers, CCTV surveillance setups, projectors, biometric attendance devices, and much more — all tailored to meet the unique requirements of your organization.

FAQ

Here’s everything you need to know about how our Annual Maintenance and Service Contracts work, what’s included, and why they matter.

What is the difference between AMC and ASC?
  • AMC (Annual Maintenance Contract) includes both preventive maintenance and repair services, including parts (optional).

  • ASC (Annual Service Contract) typically covers only service/labor for maintenance and repairs — spare parts are charged separately.

What equipment can be covered under AMC/ASC?

We provide contracts for desktops, laptops, printers, projectors, CCTV systems, biometric devices, servers, networking equipment, and more.

What does a typical AMC include?

An AMC includes periodic preventive maintenance visits, troubleshooting, priority support, and emergency repair calls within the contract period.

How long is the contract period?

Standard contracts are for 1 year, but we also offer 6-month, 2-year, or custom-duration plans based on client needs.

Can I customize the AMC/ASC plan as per my needs?

Yes. We offer tailored contracts based on the number of devices, type of equipment, service frequency, and inclusion of parts.

Is there any limit on service calls under AMC?

No. Most AMC plans offer unlimited service calls during the contract period, unless otherwise specified.

Report an Issue

Facing an issue with a product or service?

At Computer Care, your satisfaction is our priority. Please complete the form below with the necessary details. Whether it’s a product concern, service issue, or warranty query — our support team will review your complaint and get back to you promptly.